How to Get Referrals in Commercial Real Estate — and the Source Many Advisors Are Overlooking

Most commercial real estate advisors already know that the basics of getting referrals include building relationships, staying in touch and doing good work. Much of the time, the problem isn’t a lack of effort. It’s access to a network.

There’s a referral source most advisors can’t tap into — not because they haven’t thought of it, but because their brokerage isn’t built for it.

The Traditional Referral Model Has a Ceiling

Most commercial advisors build their referral network one contact at a time through attorneys, accountants, financial advisors, and other brokers. That works, but it’s difficult to scale.

You can only maintain so many close relationships. Each one might send you a deal every year or two. At some point, you’ve maxed out what that network can produce, and the only way to grow it is to add more contacts one by one.

There’s a better way.

The Referral Source Right in Front of You

Residential real estate agents work with commercial clients every day. Business owners ready to sell their building. Investors who want to move equity into commercial property. Clients doing a 1031 exchange. People relocating with money to put to work.

Those clients need a commercial advisor. The residential agent can’t help them directly. So what happens?

At most brokerages, the agent refers them to someone outside the firm and gets nothing for it. Or they try to handle it themselves. Or the client just figures it out on their own.

There’s no system routing those clients to you. At most brokerages, that connection simply doesn’t exist.

How eXp Commercial Changes That

eXp Commercial is the commercial division of AGNT, Inc. (Nasdaq: AGNT), the same company that owns eXp Realty, one of the largest residential brokerages in the world with more than 83,000 agents across 20+ countries.

The two brokerages are separate. They handle different types of real estate, but they share the same parent company, much of the same technology, and a built-in referral system that connects them.

When an eXp Realty agent has a client with a commercial need, they can refer that client directly to an eXp Commercial advisor using the company’s Global Referral Platform and earn a referral fee when the deal closes. The system is already in place and the financial incentive is already there.

The referral goes to the advisor that the agent knows and trusts. Joining eXp Commercial gives you access to the network so you can build relationships that turn into actual referrals.

It Works Both Ways

This isn’t just about referrals coming in. It works the other way too.

Commercial advisors regularly work with clients who also have residential needs — someone buying a home, selling a property, relocating. Most advisors make that introduction as a favor and move on. They get nothing for it.

At eXp Commercial, when you refer a client to an eXp Realty agent, you earn a referral fee when that transaction closes. You were already making those introductions. Now they pay you, and they strengthen your relationship with a residential agent who is more likely to send commercial referrals back your way.

Why No Other Brokerage Can Offer This

The big national commercial brokerages don’t own residential brokerages. Some have tried referral agreements with residential firms. Those arrangements don’t work as well for one simple reason: they depend on people remembering to use them.

When referrals cross company lines, they rely on personal relationships and manual effort. Agents have to remember who to call, navigate the process, and maintain the connection over time. That’s inconsistent by nature.

When both brokerages are part of the same company and run on the same platform, the system is built in. The incentive is automatic. The only variable is whether you’ve become the advisor those residential agents think of first.

Independent brokerages can build one-on-one relationships with local residential agents and some do. But those relationships take years to build, don’t transfer to new markets, and aren’t there waiting for you on day one.

The Earlier You Start, the More It Compounds

Referral relationships build on themselves. An advisor who has spent 18 months connecting with eXp Realty agents in their market has 18 months of trust built up. Those agents call them first, and they call them repeatedly because it’s already worked.

The advisors who move early and build consistently are the ones who end up owning their market’s referral pipeline.

What’s Already Happening

In Q2 2026, eXp Commercial advisors closed more than 185 deals that came through the eXp Realty referral network — in a single quarter.

Those deals went to advisors who joined and built relationships within the network. The system made it possible. The relationships made it happen.

The Bottom Line

Right now, residential agents in your market are working with clients who need commercial help. Those clients are going somewhere. The question is whether they’re going to you.

The network is there. The incentive is built in. What you do with it is up to you. See the potential.

This article is intended for licensed commercial real estate professionals evaluating brokerage affiliation. All referral arrangements are subject to applicable state licensing laws and brokerage policies. Results will vary based on individual advisor activity, market conditions, relationship-building effort, and transaction volume.